Established in 1990, Home Technology Systems, Inc. (HTS) is a technology distribution company specializing in resident safety systems for senior living retirement communities and long-term care facilities. HTS delivers products through its exclusive highly-trained nationwide dealer network, comprised of the country's leading systems integrators.
In its distributor role, HTS manages the CSP dealer network and provides product fulfillment, warranty returns, training and certification, customer service, technical support, and architectural and engineering support services. Dealers' performance is surveyed and tracked on an ongoing basis to ensure quality installation, training, and customer service practices are being followed. For contracting multi-site Senior Living providers, HTS coordinates a strategic account program, developing customized pricing and standardized deliverables across HTS' CSP dealer network.
- Premier manufacturers and industry-leading products
- Customer satisfaction survey and follow-up program
- Customized pricing and standardized deliverables for multi-site contracting